Strategy and Implementation Plan 2020-2024
Palliative and End of Life Care (PEoLC)
The vision
Calvary will lead the delivery of integrated, evidence-based, person-centred palliative and end of life care to people in need, their families and carers, supported by innovative models, collaborative partnerships and an appropriately skilled workforce.
Program introduction
Calvary is in the process of reviewing the organisation’s national Palliative and End of Life Care (PEoLC) Strategic Plan (2011-2015). Palliative and end of life care is core to the delivery of Calvary’s mission.
The review of our national PEoLC Strategic Plan and development of a new PEoLC Strategic Framework and Implementation Plan seeks to ensure Calvary remains at the forefront of high quality and innovative palliative and end of life care service provision in Australia.
This is being developed and will be implemented in coordination with Calvary’s National Residential Aged Care Model of Care and National Dementia Framework towards a more integrated Calvary Care System.
The principal objective of these integration programs is to deliver a more innovative, responsive and seamless service offering across all Calvary business streams and care sectors for the people at the centre of our care.
Strategic objectives
PEoLC Strategic Framework 2020-2024
Formally endorsed by the National Executive Leadership Team (NELT) in February 2020, the purpose of Calvary’s PEoLC Strategic Framework is to establish national priorities within Calvary to guide organisation-wide service development and improvement initiatives in palliative and end of life care.
There are four identified areas of strategic priority for the PEoLC Strategy, closely aligned with the four National Strategic Priorities of Calvary’s Strategic Intent 2020-2025:
MODEL OF CARE: Development of a consistent, evidence-based and innovative model of care for palliative and end of life care for implementation across all of Calvary’s care sectors.
SKILLED WORKFORCE: Development of education and training to support staff to provide environments in which PEoLC is delivered in a safe, welcoming and respectful way.
ENGAGEMENT AND RESEARCH: Prioritise the implementation of research outcomes and find and support opportunities for cross-sector collaboration between services.
INNOVATION AND STEWARDSHIP: Utilise technology and develop partnerships with health funds, government and other stakeholders to support an innovative and integrated care offering.
Operational Objectives
PEoLC Implementation Plan (Consultation Draft)
The implementation of the Calvary Palliative and End of Life Care (PEoLC) Strategic Framework will occur in a staged manner, with consideration to the impact of the COVID-19 pandemic.
The PEoLC Implementation Plan (Consultation Draft) comprises of four key priority areas that will deliver on Calvary’s PEoLC Strategic Framework 2020-2024. The draft will be subject to targeted consultation across all Calvary regions and business streams from February 2021.
Priority areas
1.1 Nov 2020-Mar 2021: Review the Calvary 4R Model of Care for PEoLC, including systems, processes and tools.
1.2 Apr 2021-2021/2022: Develop, implement and embed a nationally consistent approach for the routine recognition of people who may benefit from PEoLC, including at transition points.
1.3 Nov 2020-2024: Ongoing consideration at National Executive regarding ICT platforms to streamline communication (e.g. shared care plans).
2.1 Apr-June 2021: Revise the national Education and Competency Framework for PEoLC.
2.2 Mar-Jun 2021: Existing workforce and PEoLC skillset to be mapped and gaps identified.
2.3 2021-2022: Development and early implementation of a PEoLC communication skills training program.
3.1 Jan-Mar 2021: Opportunities to implement research outcomes identified and commenced (e.g. Palliative Care Needs Rounds).
3.2 Jan-Mar 2021-2021/2022: Engagement with primary care, universities, training institutes, Palliative Care Australia, Catholic Health Australia and other key stakeholders to share PEoLC expertise.
3.3 Jan-June 2021: Identify a community benefit program for people in the last year of life aligned with Calvary’s Mission Accountability Framework.
4.1 Apr-June 2021: Investigate expansion of current pilot models (e.g. Mary Potter community palliative care program).
4.2 Jan-Mar 2021-2021/2022: Establish and foster internal collaborations and networks to share expertise and skills in PEoLC.
Collaborative approach
Guiding the development of this work is the PEoLC Strategy Steering Group. Co-chaired by executive sponsors, Dr Tony Hobbs, Chief Medical Advisor and Mark Green, National Director of Mission & People, the Steering Group brings together PEoLC clinical and non-clinical experts from across the Calvary Care System, as well as PEoLC consumer and carer representation.
The key responsibility of the Steering Group is to ensure the new Strategy is developed in accordance with Calvary’s mission and service development agenda, and aligned with strategic objectives and related projects.
Next steps – consultation and engagement
A series of Consultation Workshops engaging regional and local executives, senior clinicians and managers as well as key stakeholders are planned for late January/early February 2021. Aims of the Consultation Workshops:
1. Share the vision for a national approach to PEoLC at Calvary over the next four years;
2. Inform regional and local executives, senior clinicians and managers about the PEoLC Strategic Framework; and
3. Engage senior leaders in the collaborative development of the PEoLC Implementation Plan.