Home Care

If you need help at home, we'll make sure it doesn't feel like help.

Lifestyle support

We understand that everyone has different priorities such as family, friends, events, and special occasions. We can help make things easier along the way by fitting in where you need us most.

With our help, you can also take the opportunity to kick up your heels and get out of the house, attend events, enjoy outings with friends or take up a new activity.

Your home and garden

Domestic help

  • House cleaning and gardening

  • Assistance with personal care such as showering and dressing

  • Dog walking and pet care e.g. feeding, vet visits

  • Fresh cooked home meals and meal preparation

  • Companionship; sharing a meal, a cup of tea and a chat

  • Home maintenance and odd jobs, e.g. light bulb change

Home modifications

Invest in peace of mind and a secure living environment with our 'safety at home' services.

We can assist and install a range of tailored solutions to ensure the safety and comfort of you or your loved ones at home.

Companionship

  • A friendly support worker to chat to, enjoy a meal with, or an outing

  • A travel companion for support while away on holiday

  • Shopping assistance locally or online

Getting out and about

Being around your community and activities that connect you with family, friends and interests is fulfilling and helps the body and mind. It’s also a great way to make new friends.

We can help you with the following pursuits so you can stay connected:

Events and outings

  • Participation in group or individual outings, e.g. local interest groups, garden walks, museums, fishing, dancing and sport

  • Planning activities for friends or family gatherings e.g. easter egg hunt, cooking, painting, reading, games

  • Arranging and assistance with fun health activities like water aerobics, dancing, gym and weights programs

Religious and faith services:

We encourage diversity and freedom in all forms of religion and are happy to support and nurture the expression of your beliefs, including:

  • Support to attend services, activities and events

  • Arranging appointments with priest and religious figures from other faiths and beliefs

Transportation

  • Transport to the bank, hairdresser, shops, doctors or post office

  • Transport to catch up with friends and family

  • Transport to group outings, e.g. movies, cafés, parks

Staying connected

Staying connected to others helps stave off loneliness and plays a vital role in our connection to the past and future. We support you to maintain your personal and social connections so that you stay independent and happy.

Technology support

  • Assistance with internet browsing, email or video calls to contact loved ones who live interstate or overseas

  • Engaging interpreters for phone calls and appointments

  • Help with correspondence, letter writing and typing

Family & carer communication

  • Liaison and support for your family

  • We can act as an advocate for your needs

  • Care and mediation support

Language support

Where available, we can ensure you have a culturally appropriate support worker who can speak your native language and understands your cultural needs.

We can also assist with translators for appointments, companionship for meals and travel, and family and carer advice.

Want to know a bit more?

Frequently asked questions

Still can't find the answer? Get in touch with one of our friendly Home Care team for further assistance.

A home care package (HCP) is an allocation of funds from the government that enables you to purchase products and services to support you at home. Packages are flexible so they can be tailored to your specific needs.

Yes. You need to be:

  • Over 65 years

  • Over 50 and Aboriginal or Torres Strait Islander

However if you are under these age limits we can assist you with other government funding if you need home care assistance. Simply call and chat to our Calvary Assist team for more information.

A provider is endorsed by the government to manage your HCP funding. They hold the funds for you to use on the home care services you want.

The Government do not allow your funds to go into private banking sources, they must be held by an endorsed provider. That’s why it’s really important to choose a reputable provider.

Calvary can offer a full complement of services so if your needs change we can support you with specialised care and advice. We can also advocate on your behalf so your HCP level increases if you need further support down the track.

We also have agreements in place with suppliers who offer discounted equipment and incontinence pads to Calvary clients.

Yes. Calvary has a dedicated support team that can help source the right package for you. We can book your assessment, assist with tricky questions, and help with extra documentation that may be needed for your assessment.

We’re here to help you achieve the best outcome and hold your hand through the whole process.

The in-home government assessment is conducted by the Aged Care Assessment Team (ACAT). They determine what level you fall into, while the Department of Human Services (Centrelink) determines what co-payment you contribute to your care.

With so many different government areas involved, it’s easy to become overwhelmed and confused with information. Calvary are here to help, so simply call one of our friendly Care Advisers and they can talk you through the whole process.

The wait time for a package can vary. In non-emergency situations the government determines the wait time, and can vary from 2 – 18 months. That’s why we suggest reaching out for help as soon as you think you may benefit from it, so that you get the support you need sooner rather than later.

While waiting for a package, Calvary can apply for other types of funding on your behalf to assist you during your wait-time, so call our helpful Calvary Assist team on 1800 52 72 72 to see what we can do for you.

We work tirelessly to expedite emergency cases and secure appropriate government funding. Depending on the nature of your emergency we can activate services as quickly as 7-10 days.

We can also apply for other types of funding to assist you during this time or start private services. Once we know your situation we can walk you through the options to ensure you get the support and care you need during this challenging time. We’re here to help any way we can so simply call our Calvary Assist team on 1800 52 72 72.

Start your care journey today

Ready to make the next step?

If you or a family member needs support at home, our Home Care experts are ready to help.

Call our team on 1800 52 72 72 or make an enquiry to discuss a Calvary package that best meets your personal needs: