Clinical safety and quality indicators
At Calvary St Luke’s Hospital, we take quality and safety seriously. We also support a culture of openness and transparency to foster positive partnerships with our consumers.
To provide transparency, we are pleased to publish hospital quality and safety data alongside the Australian Commission in Safety and Quality in Healthcare benchmarks.
Services and clinics
Clinics, surgery and specialist centres
Calvary reinvests in a range of specialty service centres to meet the needs of our local communities.
Calvary Launceston’s day infusion unit, currently located at our Calvary St Vincent’s Hospital, offers a variety of treatments for a host of medical, autoimmune and haematological conditions.
Our expert team co-ordinates and administers timely treatment, proving emotional support and ongoing education to our clients. Treatments include:
Biologic response modifiers (biologic therapies) for a wide variety of autoimmune conditions – including, but not limited to: – Neurology – Gastroenterology
Haematological conditions requiring supportive therapies: – Administration of blood products – blood, platelets, IVIG, biostate – Venesections for haemochromatosis/polycythaemia
Ferinject infusions for iron deficient anaemia for: – Obstetric, medical & pre-operative patients
Variety of Infusions for any medical condition not requiring an overnight stay.
How to access this service
Calvary Launceston, St Vincent’s Campus – Day Infusion Unit, Level 2, 5 Frederick Street, Launceston
Tuesday and Thursday, 8am – 4.30pm (Monday and Wednesday as required)
Phone: 0428 121 974 or 03 6332 4825
Fax: 03 6332 4924
At the Calvary Clinic, we are committed to providing holistic care for individuals requesting support for their emotional and psychological care. This 13 bed mental health facility provides a holistic treatment framework of care that is structured but flexible in accommodating the needs of the client and carers.
Calvary Clinic staff work in collaboration with the client and carers in promoting recovery and growth.
Calvary Clinic caters for clients requesting symptom reduction, motivation, learning new skills to improve well-being.
Both day and overnight patient services are available and we also offer support programs for carers.
Eligibility
Our Mental health programs are available to those who meet the following criteria:
Have private health insurance
Have MAIB, DVA, Workers Compensation or are self-insured
Are admitted on a voluntary basis
Are eighteen years and over
How to access this service
Referral by GP, another hospital or psychiatrist
Calvary St Luke’s Hospital, Level 2
24 hours
Phone: 03 6335 3249
The pre-admission clinic is a free service, which provides patients with information and support. Our goal is to better understand your needs and ensure you have a positive stay with us.
How it works
One of our registered nurses will see you or contact you approximately one week prior to your admission to hospital to:
Discuss your care before and after surgery
Check your health history and complete other admission paperwork
Provide you with any necessary pre-operative instructions
Check you have had any tests ordered by your doctor
Commence discharge planning to help plan for your return home
Answer any questions you may have
How to access this service
Referral by GP, another hospital, specialist or healthcare providers
Calvary St Luke’s Hospital Pre-admission Clinic Level 1
Monday to Friday, 8am – 3pm
Phone: 03 6335 3258
At Calvary St Luke’s Hospital we offer surgical procedures for patients who require overnight stays. If you don’t require an overnight stay you will be treated in day surgery.
Surgeries offered at Calvary St Luke’s Hospital include:
Orthopaedic surgery
ENT surgery
Dental surgery
How to access this service
Referral by GP, another hospital, specialist or healthcare providers
Calvary St Luke’s Hospital
Monday to Friday, 9.30am – 5pm
Phone: 03 6335 3333
Care and support services
At Calvary, we care about your physical, spiritual and emotional needs. These support services are available to our patients as part of our holistic care.
Occupational therapy helps people take part in everyday activities. We provide occupational therapy assessment and intervention for all cases including:
Home assessments and setup
Assistive devices and adaptation
Personal care tasks
Domestic tasks
Community access and integration
Return to work
At Calvary St Luke’s Hospital, occupational therapists work as part of a multi-disciplinary team covering all inpatient areas as required including:
Palliative care
Post-orthopaedic surgery
Psychological services
Occupational therapists are focused on helping you maintain your independence, mobility and safety. They can look at your environment and work with you and your family to find the right equipment and suggest minor modifications to make life easier.
Occupational therapists can help you to organise for minor work to be completed and can help you access to any necessary equipment through the equipment providers around Launceston.
How to access this service
Referral by admitting doctor or any member of the multidisciplinary team
Calvary St Luke’s Hospital across all services
Monday to Friday, 9.30am – 5pm
Phone: 03 6335 3333 – please ask for St Luke’s occupational therapists
When visiting the hospital
If you have a planned admission to Calvary St Luke’s Hospital you will have the opportunity to describe your disability and appropriate arrangements can be included in your admission process.
During your admission, members of our occupational therapy and other allied health services may join the team providing your care. Your team will talk with you about interim or long-term services to assist with any temporary disability or enduring issues arising from your treatment or pre-existing condition.
Referrals will be provided to agencies that can assist with disability support services.
Disability support at home
Calvary Home Care provides a range of disability services in the home. We support disabled children, adults and older people to be as independent as possible and become actively involved in their local community.
Calvary Home Care can also help with managing Individual Support Package (ISP) and funding allocations
Palliative care focuses on supporting patients who are approaching or reaching the end of their life.
The goal is to help patients achieve dignity, comfort and maximise the quality of life for the patient, family and loved ones.
At Calvary St Luke’s Hospital, we do this through:
Delivering care based on individual needs
Plan care utilizing a multidisciplinary team
Managing distressing symptoms
Supporting the bereaved
Teaching the family how to care for the patient
We provide palliative care as an inpatient service, at home or in residential facilities. Patients can be admitted for pain and symptom management, respite care or terminal care.
How to access this service
Referral by GP, another hospital, specialist or healthcare providers
Calvary St Luke’s Hospital, Melwood Unit, Level 4
24/7
Phone: 03 6335 3345
At Calvary St Luke’s Hospital we offer compassionate emotional support and spiritual care for you, your family and friends. Our pastoral care service acknowledges your beliefs, important relationships and all that is meaningful for you. It affirms your intrinsic value as a person.
Pastoral care can help if you are:
Emotionally distressed
Struggling with a sense of purpose or meaning
Experiencing a time of crisis
Feeling lonely or isolated
Grieving a loss
Making important decisions
Needing support with your religious/spiritual practice
Wishing to contact a priest or minister of religion
Preparing for death
How to access this service
Referral is not required
Calvary St Luke’s Hospital across all services
7am – 10pm
If you would like a visit from our pastoral care team during your visit, please ask a staff member
Physiotherapists assess and develop programs to improve a patient’s strength, mobility, movement and function. Our team offer advice on personal mobility and safety in both individual and group sessions.
Our physiotherapy team can help with:
Education
Managing lung conditions
Managing lymphoedema
Moving around in bed
Using equipment such as walking aids, splints and collars
Prescribing exercises to help build strength and endurance
Transferring from a bed to a chair
Walking
At Calvary St Luke’s Hospital physiotherapy is provided as required to:
Palliative care
Medical patients
Pre-admission clinic
Post-orthopaedic surgery
Psychological services
How to access this service
Referral by admitting doctor or a member of the multidisciplinary team
Calvary St Luke’s Hospital across all services
24/7
Phone: 03 6335 3333 please ask for St Luke’s physiotherapists
At Calvary St Luke’s Hospital we utilise an on-site pharmacy situated at St Vincent’s Hospital, managed by HPS Pharmacies.
HPS Pharmacy stocks a broad range of medications for inpatients including highly specialised medicines such as chemotherapy products. HPS Pharmacies can also fill prescriptions for public patients that have been written by a doctor associated with the hospital.
HPS Pharmacies is located on-site at Calvary St Vincent’s Hospital and also delivers medications to patients at Calvary’s St Luke’s Hospital.
It is important for all patients to bring their current medications and prescriptions when being admitted to hospital as this will assist the clinical pharmacist when performing a medication review.
How to access this service
Referral by GP, another hospital, specialist or healthcare provider
Level 1, 5 Frederick Street Launceston
Monday to Friday 8am – 6pm, Saturday 9am – 2pm
Phone: 03 6236 4110
Our rehabilitation program combines the expertise of medical specialists, nurses and allied health professionals to provide you with the highest quality of care.
This multi-disciplinary approach helps in achieving successful outcomes, improving your physical condition and helping you to return to your everyday activities.
We offer rehabilitation for the following cases:
After orthopaedic surgery, such as joint replacement
Acute musculoskeletal injury, fracture of dysfunction
After cardiac surgery
After spinal surgery
Deconditioning following an operation or period of illness
Deconditioning following a period of immobility
Chronic disease including MS, Parkinsons disease, respiratory disease, musculoskeletal disease, chronic pain
Frequent falls, reduced mobility
Suitable candidates will need:
Private insurance for a hospital stay, including DVA or compensable bodies
A set discharge destination and supports
Achievable rehabilitation goals and ability to actively participate in rehabilitation
To be medically stable
Our Calvary St Luke’s Hospital Rehabilitation Unit includes a gymnasium, dining area and spacious rooms.
How to access this service
Referral by GP, another hospital, specialist or healthcare provider.
Calvary St Luke’s Hospital, Level 4
Monday to Friday, 8am – 4.30pm
Phone: 03 6335 3345
Social Work involves working with patients to help them achieve goals and ensure safe discharge from hospital back into the community. Social work is carried out in collaboration with patients and families as well as doctors, nurses and other allied health professionals.
Patients may have spent a long time in hospital and it’s important to:
Access services that may not previously have been required
Make difficult decisions regarding health care
Confirm future plans
At Calvary St Luke’s Hospital, social workers help patients with:
Aged care placements
Adjusting to illness
Bereavement counselling
Home care placements
Coordinating family meetings
Discharge planning
Information and education
Post-surgery services
Short term counselling
Transport options
How to access this service
Referral by GP, another hospital, specialist or healthcare provider, by admitting doctor or a member of the multidisciplinary team
Calvary St Luke’s Hospital across all services
24/7
Phone: 03 6335 3333
Tests and diagnostic services
Diagnostic services cover a range of scans, x-rays and laboratory tests used by specialists to determine the cause of an illness.
At Calvary St Luke’s Hospital we have an on-site radiology department, managed by Regional Imaging.
The radiology service at Calvary St Luke’s Hospital can help with:
General ultrasounds
Magnetic resonance imaging (MRI)
Musculoskeletal imaging
Vascular and soft tissue ultrasound
X-rays
Fluoroscopy
Referral by GP, another hospital, specialist or healthcare providers
Calvary St Luke’s Hospital, Level 3
Monday to Friday, 9am – 5pm
Phone: 03 6332 7400