Calvary Lenah Valley Hospital
Please call 000 for ambulance assistance
Emergency department
Care 24-7 partners with Calvary to operate 24 hours a day, every day with minimal wait times.
Road access
Further information
Medical emergencies are situations that you believe may be life threatening, or are causing you pain or some other form of anxiety. We appreciate that medical problems and unexpected events occur anytime and it may not be possible for you to access your usual care and treatment.
Anyone experiencing any of the following symptoms should attend the Emergency Department immediately:
Breathing difficulty
Chest pain
Major accident
Sudden collapse
Uncontrollable bleeding
Please note:
Depending on the severity of your medical emergency you may have to wait for treatment.
Charges apply. Please check with your private health insurer to confirm your level of cover.
If you don’t have private health insurance you will have to make an upfront cash or EFTPOS payment to cover the cost of hospital visit, including specialists and theatre fees.
Preparing for your visit
What to bring
Please try to bring the following with you:
A list of your medications and doses
Your doctor’s details
Your Medicare card
Your health fund details (if you have private insurance)
Your passport (if you are not an Australian citizen)
What to expect
A triage nurse will assess your condition and the urgency of your treatment. Patients with the most urgent conditions will be treated first.
Clerical staff will confirm your contact details, Medicare and private health insurance information.
A record detailing your visit and management plan will be forwarded to your GP (with your consent).
Before you leave
Ensure you fully understand the treatment you’ve had, and know when to take any prescribed medication.
Confirm if/when you need to see the doctors again.
Ask about your medical certificate (if you need one).
Take any x-rays and films with you.
Need further info?
Frequently Asked Questions
The Calvary Lenah Valley Emergency Department caters for most types of emergency cases, including cardiac, respiratory, neurological, neurosurgical, gastrointestinal issues, abdominal, obstetrics and maternity (depending on acuity), orthopaedic conditions, sports injuries and a range of other medical and surgical conditions. Some emergencies and conditions are best catered for in a public hospital emergency department, including trauma from road accidents, acute mental health problems, acute stroke and major burns.
The southern Tasmanian community will benefit from the trusted and known quality care at Calvary Lenah Valley, combined with Care 24-7’s extensive experience in providing highly specialised emergency care and managing emergency departments in South Australia and Queensland.
Calvary Lenah Valley Hospital and Care 24-7 work together to ensure patient admission to hospital, if required for further surgical or medical care, is seamlessly coordinated.
No referral is required.
For Medicare card holders, the standard out-of-pocket fee for all patients aged 17 and over is $260. The presentation fee is payable on all attendances (except Workcover or DVA patients) whether you are admitted to a hospital, discharged from us or transferred to another facility and it applies to all patients (including Medicare card and private health insurance holders). Some private health fund policies include rebates for private emergency department services, so contact your health insurer to check your entitlements.
Non-Medicare entitled patients (e.g. international visitors) are liable for the full cost of all the services provided, with an out-of-pocket fee of $625, plus the full cost of all the services provided.
The fee does not include pharmacy products such as splints, crutches and discharge drugs or the fee of any specialist called by the ED doctor. Charges for these services are determined by the provider, without consultation with the ED.
Radiology (Medical Imaging) services are provided by a third party (I-MED Radiology Network). Any additional charges relating to that service are directly issued to you by I-MED Radiology Network and should be paid directly to them.